University Collections and Loan Services

University Collections and Loan Services CANNOT accept CASH payments.

We can accept physical paper checks to our mailing address. Online card payments are available via the FlexPay link or over the phone for loan accounts.

Student Loan/FlexPay Sign IU Student Loan Promissory Note ECSI Student Portal

The University Collections & Loan Services (UCLS) team manages Federal and Institutional Loan programs including those listed below. If you have questions about a student loan program that is not listed, please contact the Office of Student Financial Assistance on your campus.

• Federal Perkins Loans
• Health Profession Loans
• Nursing Loans
• Institutional (IU) Loans such as:
  • Cunnison
  • Henry Strong
  • IU Miller
  • Schell Foundation
  • Other various loan programs

Use the links above to make a payment on your loan, sign a promissory note for a new loan, or access the ECSI student portal for loan details. Reach out to IU or ECSI with any questions, request loan payoff information, discuss deferment options, set up a payment plan, and more. We are here to help.

Contact Information:

University Collections & Loan Services
Email ucls@iu.edu
Phone (800) 458-8756 or (812) 855-4511
Phone Hours 8:30 – 4:30 est weekdays

ECSI
Chat or Virtual Phone Assistant https://heartland.ecsi.net/index.main.html#/contactus
Phone (888) 549-3274
Phone Hours 7:30 - 9:00 est weekdays